QUALITY POLICY

EICO is committed to provide quality services and products to its customers. Quality for EICO means understanding the customers’ requirements "inside out" and putting them into practice with our innovative strength and know-how. We have a well-established quality management system which is documented and is in line with the international quality requirements of ISO 9001:2015. EICO is committed to:

Deliver on-time & quality products, systems and services that meet or exceed our customer’s expectations.
Ensure that Customer Satisfaction is the axis of all its operations, processes, activities and initiatives.
Review the Quality Management system including the Quality Policy in the management review meetings at proper intervals to ensure its suitability for the current business operations and to identify the improvement potentials.
Continuously improve its processes by reviewing them at suitable intervals using customers' feedback.
Enable and engage our people at all levels in a relentless drive to improve operational performance along the value chain from suppliers to customers.
Increase the motivation and skills of our people to add value to our customers and our businesses, through continual training and development.
Continually improve environmental, health and safety performance through all products, operations, systems and services.

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